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Dedicated Client Teams PDF Print E-mail

We build each team to meet our client’s needs. The Program Manager is in charge of the dedicated client team, and we select the right resources for each project from our verticals—Technology, User Experience, Instructional Design, and Project Management. We also assign resources from our Quality Assurance team. Everyone is a professional specialized in the nuances of product development for an international elearning audience.

Align Expectations
Once formed, the team carefully reviews all documentation to align their expectations with our partner. Every team member is educated and empowered to meet these expectations, so that we may operate as an extended arm of your enterprise rather than as a traditional vendor.

Build Creatively
Whether a team is involved in product development, technology, quality control, research and development, or maintenance, all Magicians employ a methodical approach to creativity, and do not miss even the minutest detail.

Communicate Constantly
Our emphasis on communication makes you an integral part of any offshore initiative with Magic, reducing the impact of geographical distances.

Communication is a mantra for the MagicVantage. By ensuring that we are in touch with our partners all the time, we ensure that they are part of every phase. Every time our partners engage with us, they enjoy being a part of a strong team.

Deliver Efficiently
We take a simple approach to delivery excellence. We deliver on time and within costs, while adhering to your standards for quality. We do it well the first time, but look it twice over to be sure.