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Magic’s best practices team is segregated from the delivery framework – to ensure objectivity and represent customer interest. Yet it is the lynchpin of all that Magic does.

Each one of the quality specifications we develop for a solution dovetails customer needs - these aren’t the one-size-fits-all garment draped at delivery.

Take for instance one of our most prestigious Europe-based clients. A premier provider of quality eLearning products for the corporate, public and academic sectors; they are famed for presenting high quality training in an entertaining and colourful environment.

The eLearning courseware that was outsourced to Magic was built according to sound educational pedagogy and is fully SCORM and AICC compliant. Knowledge and experience from earlier projects shaved time off development (40%) and boosted turnaround time.

Quality

The day-night difference works to our advantage, of course. The time-zone advantage (almost 12 hours relative to the US and almost 5 hours relative to the UK) between our offshore facilities and our clients is leveraged to provide significant benefits for maintenance and development projects. Magic's team is available round the clock for customer support.