Magic’s offshore partnership model is a real value proposition for the development of eLearning content and technology.

Undivided Commitment
By setting up a dedicated development unit, Magic operates as a virtual extension of the partner’s organization.

Option for Equity Participation/Joint Ownership
Depending on the scale and scope of offshore operations, Magic offers the option of joint ownership. The model offers management control, transparency and cost reduction.

Confidentiality: Protection of IPR
Our corporate policy governing Intellectual Property Rights (IPR) issues provides for strict confidentiality and comfort to our partners.

World-class Development Centers
No fresh investments in setting up a physical presence! Our world-class development centers work as our partner’s ODC providing for an efficient and productive work environment. Magic’s development facilities are spread over 40,000 sq ft, with a peak capacity of 900 people. They are equipped with high bandwidth Internet connectivity, excellent IT and communications infrastructure, captive power generation for uninterrupted work round-the-clock, and an intense security system for data and physical security.

Mature Processes
The Magic Process distils almost 20 years of knowledge and experience to help us deliver quickly and efficiently. Inbuilt flexibilities ensure that the Magic Process easily aligns with our partners’ methodologies.

Magic’s best practices group sets down stringent quality norms that apply to every project executed. We extend our best practices not only to project development but to all organizational operations. These are not just a part of our philosophy, but also translate into measurable tasks that bring efficiencies in the way we work - making Magic an ideal choice for offshore outsourcing. 

Uncompromising Approach to Quality
We do not accept defects in our work, and we are constantly evaluating and adjusting our processes to prevent errors from happening at all. This commitment ensures that our partners receive products and services that meet their expectations. This commitment also results in cost savings, which we can pass on to our customers.

Skilled and Scalable Team
Specialists form Magic’s core functional groups. Our people are from diverse industry backgrounds with extensive skills in technology, user experience, media, print and publishing, and eLearning content development. Training and the experience of servicing global customers makes our team sensitive to cultural nuances. This also equips them to work with teams located in various geographies and helps mitigate the risks associated with communication and requirement understanding.

For each development unit, Magic sets up a dedicated core team that manages our partner’s ongoing ventures and acts as their extended arm. Magic quickly ramps-up the team on short notice for projects that require quick turn-around or are large in scale. Its all about working smart.

24/7/365  Support
Time zone arbitrage; world-class development center equipped to provide for round-the-clock facilities; and a scalable team helps us extend 24/7/365 support to our partners.
Result: reduced time-to-market, significant boost to the bottom lines and delighted partners!.