Deciding what to offshore often depends on the criticality of the work to be offshored. In the short-term, this could be highly critical work related to your core business activity. However, this would require you to repose a very high level of confidence in your offshoring partner, which, in turn, would ideally be built over a reasonable length of time.

In the medium to longer term, offshoring of non-core business activities can be an attractive and feasible option. These could include maintenance, localization, and upgradation of existing and earlier products and services.

Offshoring such activities would enable you to focus on the continuous innovation that is necessary for you to remain competitive in your core business offerings. However, the challenge in such activities is knowledge transfer, because the expertise and experience of earlier products is restricted to teams within your company.

Which is where Magic steps in. With our core strengths in knowledge acquisition and dissemination, along with our proven delivery capabilities, we can deliver the same quality of service as you would get in-house, but at significant time-and-cost benefits, in addition to the larger benefit of an extended offshore development arm.

While providing these services, we give each project due care that goes with an eLearning product maintenance exercise.

Magic provides product maintenance and support to UK's most established online revision and test practice service provider. Magic is responsible for keeping the program running in a robust and user-friendly manner all through the year, allowing children to learn in an interactive, enjoyable and self-paced environment.